we offer free & worldwide shipping for our customers!
delivery times are:
germany, west- & central europe 3 - 6 days
scandinavia 3 - 6 days
southern- & eastern europe 4 - 9 days
middle east 7 - 11 days
afrika 7 - 14 days
usa & canada 4 - 7 days
japan 4 - 7 days
china 7 - 14 days
australia 5 - 9 days
south america 7 - 15 days
we ship all orders within 1-2 business days, but local delivery to some countries may take up to a month or more to be accepted by customs. so if your order does not arrive on the exact date you expect, please do not be worried. it is most likely going through your countries custom clearance process. if an order is stuck in customs for over 30 days, then please contact us so we can escalate the matter and take additional steps to make sure you receive the items you paid for.
customers are responsible for fees that may be charged by their specific country, this includes duties and taxes. please note that orders that are returned to us due to being unclaimed by the customer or customers refusal to pay extra fees, cannot be fully refunded. also note that we can not take returns on international goods. this is a customs and duties issue that our business is just too small to handle at this time.